Kent Adult Learning
IT Technician Skills
Develop practical technical skills in troubleshooting, hardware, and software maintenance. This fully funded 6-week Kent adult learning course helps eligible adults prepare for IT support roles.
Course Highlights
- Diagnose and resolve common hardware and software issues
- Hands-on labs simulating real-world IT support scenarios
- Introduction to operating systems, networks, and IT best practices
- Fully funded for eligible Kent residents aged 19+
Who This Course Is For
- Aspiring IT technicians or IT support professionals
- Adults seeking practical, job-ready technical skills
- Professionals looking to strengthen their IT knowledge
What You'll Learn
This hands-on course provides the practical technical skills needed to start a career in IT support.
Core Topics
- Hardware Fundamentals: Understanding computer components, peripherals, and how they work together
- Software Troubleshooting: Diagnosing and resolving common software problems
- Operating Systems: Working with Windows and other operating systems
- Network Basics: Understanding how computers connect and communicate
- IT Best Practices: Professional approaches to IT support and customer service
- Preventive Maintenance: Keeping systems running smoothly and securely
Course Outcome
By completing this course, you will have competence in IT maintenance, technical support, and problem-solving, providing a strong foundation for IT support and technician roles.
Eligibility Requirements
Kent Residents Only
This course is exclusively available to residents of Kent
Age 19+
Open to adults aged 19 and over
No Prior Qualifications
Most courses do not require prior qualifications
Commitment Required
Ability to attend 3 full days per week (10:00 AM - 5:00 PM)
Duration
6 weeks
Schedule
3 full days per week (10:00 AM - 5:00 PM)
Format
Practical labs and guided troubleshooting exercises
Sector
ICT & Digital Skills
Location
Virtual live workshops for eligible Kent residents
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